Effective Date: 2026Business Name: SC DistributionPhysical Address: Plot 65, Kameeldrift East, Pretoria, Gauteng, South Africa
1. Introduction
SC Distribution ("we", "us", or "our") respects your privacy and is committed to processing personal data in strict compliance with South Africa's Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA).
2. Information We Collect
We collect personal information directly from you when you complete our online lead form, request a quotation, or contact us via WhatsApp or telephone. This data includes:
- Full name and contact details (phone number, WhatsApp contact, email address).
- Physical residential, commercial, or industrial site address in Pretoria/Centurion.
- Details regarding your required HVAC services or equipment preferences.
3. Purpose of Processing Data
Your information is processed exclusively for the following operational needs:
- Preparing and issuing accurate quotations for residential or industrial aircon supply, installation, maintenance, or relocation.
- Scheduling technician site assessments and installation appointments.
- Managing workmanship guarantees and registering manufacturer unit warranties.
- Communicating administrative updates regarding your order or booking.
4. Data Security & Storage
We maintain appropriate administrative and technical safeguards to secure your personal information against unauthorized access, loss, or disclosure. We do not sell, rent, or trade customer details to any third-party marketing brokers.
5. Third-Party Service Providers
Your details may be shared with trusted technical sub-contractors or logistics suppliers strictly where necessary to fulfill an installation or service delivery. All partners operate under confidentiality agreements complying with POPIA.
6. E-Commerce Disclaimer
This site functions purely as an informational service catalog and direct lead generation portal. No online card transactions, bank account processing, or direct digital payments occur on this website.
7. Your Data Rights
Under POPIA, you retain the right to:
- Request access to the personal data held by SC Distribution.
- Request corrections or updates to your personal records.
- Request the complete deletion of your contact data from our system.
To submit a data inquiry, please contact our Information Officer at Plot 65, Kameeldrift East, Pretoria.